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[News Article] SMRT to link more of staff bonus to bus, rail ops
#1
SMRT to link more of staff bonus to bus, rail ops
From: Straits Times
By: Adrian Lim
Date: 18/02/16

Transport operator SMRT is looking to tie a bigger portion of its staff bonuses to how smoothly train and bus services are run, using a team-based incentive system.

For example, rolling stock maintenance crews, who are tasked with keeping trains well-serviced, will be evaluated partly by how reliable their trains are in operation.

Bus drivers and operation staff at depots will also be evaluated as a team, and will have key performance indicators (KPIs) such as running bus services on schedule and meeting safety standards.

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#2
SMRT’s Drive For More Reliable Bus, Train Services To See Headcount Rise By Up To 20%
Press Release by SMRT 18/02/16

1.     In an ongoing effort to serve bus and train commuters better and improve the reliability of its public transport services, SMRT Corporation is introducing a slew of initiatives in early 2016 to recruit and upgrade its staff as it looks to ramp up its headcount.


2.     Developed in partnership with the National Transport Workers’ Union (NTWU), these initiatives underscore SMRT’s commitment to be an employer of choice and profile careers in public transport as attractive options. SMRT aims to do this by emphasising the growth and development of its employees, instilling a service excellence culture and ensuring a fair remuneration for its workers.


3.     The drive for better service and reliability will see recruitment stepped up for SMRT’s bus and rail businesses:

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SMRT introducing initiatives to boost headcount, upgrade staff
From: CNA
Date: 18/02/16

SINGAPORE: SMRT will be introducing initiatives in early-2016 as it looks to increase its headcount, announced the public transport operator and National Transport Workers' Union (NTWU) in a joint media release on Thursday (Feb 18).

In the announcement, SMRT said that among various efforts, it will adjust the basic salaries of bus captains upwards so that they will "at least be on par with the market". A figure was not provided in the release.

SMRT added that bus captains with more years of service will also enjoy two to three more days of annual leave.

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