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Report Train & Station Faults/Vandalism Cases Here!
01/11/2017
635/636(3635F)
Between [NS16] Ang Mo Kio to [NS17] Bishan
- Announcement played "Change at the next station for the Circle Line" twice
- VFD freezed at "Circle Line" then "Welcome on board SMRT"
Then Next station message scrolled again. 
Reply
03/11/2017
611/612(3612F)
Between [NS15] Yio Chu Kang to [NS25] City Hall
- At Novena, Please Mind the Platform Gap was announced twice. 
- At Dhoby Ghaut, Announcement played "Change at this station for the Circle Line or North East Line or North East Line...haut, Change at this station for the Circle Line or North East Line........Please Mind the Platform Gap". 
- VFD hanged at "Pier" then "Welcome on board SMRT" and "Please Move towards the center of the Car"
- VFD still show "Next Station NS24 Dhoby Ghaut" and "This train service will end at NS28 Marina South Pier" and "DOORS OPENING>>>>"- VFD showed "Change at this station for the Circle Line or North East Line" and "Mind the Platform Gap" as per normal. 
- VFD then showed "Next Station NS24 Dhoby Ghaut" and "This train service will end at NS28 Marina South Pier" and "DOORS OPENING>>>>" again. 
When Doors Opened
- STARiS V2 then indicated that train had arrived "NS24/CC1/NE6 Dhoby Ghaut"
- VFD then showed "NS24 Dhoby Ghaut" and ">>>>>DOORS OPEN>>>>>"
Arriving City Hall
- VFD freezed at "Next station NS25 Cit" then "Welcome on board SMRT" and "Please Move towards the center of the Car"
- Announcement played Cross over to platform D for train service towards Bugis, Pasir Ris and Changi Airport..Over to Platform D for train service towards Bugis, Pasir Ris and Changi Airport.....Please Mind the Platform Gap. 
- VFD then showed "Next Station NS25 City Hall" and "This train service will end at NS28 Marina South Pier" and "<<<<DOORS OPENING" again. 
When Doors Opened at City Hall
- STARiS V2 then indicated that train had arrived "NS25/EW13 City Hall"
- VFD then showed "NS25 City Hall" and "<<<<<DOORS OPEN<<<<<"
Reply
04/11/2017
627/628(3627F)
Between [NS15] Yio Chu Kang to [NS24] Dhoby Ghaut
- At Braddell and Somerset, Please Mind the Platform Gap was announced twice. 
- At Dhoby Ghaut, Announcement played "Change at this station for the Circle Line or North East Line or North East Line...haut, Change at this station for the Circle Line or North East Line........Please Mind the Platform Gap". 
- VFD hanged at "Pier" then "Welcome on board SMRT" and "Please Move towards the center of the Car"
- VFD still show "Next Station NS24 Dhoby Ghaut" and "This train service will end at NS28 Marina South Pier" and "DOORS OPENING>>>>"- VFD showed "Change at this station for the Circle Line or North East Line" and "Mind the Platform Gap" as per normal. 
- VFD then showed "Next Station NS24 Dhoby Ghaut" and "This train service will end at NS28 Marina South Pier" and "DOORS OPENING>>>>" again. 
When Doors Opened
- STARiS V2 then indicated that train had arrived "NS24/CC1/NE6 Dhoby Ghaut"
- VFD then showed "NS24 Dhoby Ghaut" and ">>>>>DOORS OPEN>>>>>"

04/11/2017
625/626(3626F)
Between [NS24] Dhoby Ghaut to [NS28] Marina South Pier
- At Raffles Place, announcements played "Cross over to Platform C for train service towards Tanjong Pagar, Jurong East and Tuas Link, Chime Raffles Place.....Cross over to Platform C for train service towards Tanjong Pagar, Jurong East and Tuas Link.. Raffles Place...Please Mind the Platform Gap
- VFD freezed at "service will end at NS28" then "Welcome on board SMRT" and "Please Move towards the center of the Car"- VFD displayed "Platform C - Tanjong Pagar, Jurong East and Joo Koon" as normal. 
- VFD showed  "Next Station NS26 Raffles Place" and "This train service will end at NS28 Marina South Pier" and "<<<<DOORS OPENING" again. 
- At Marina Bay, Please Mind the Platform Gap was announced twice causing the VFD to freeze at "gap" then "Welcome on board SMRT" and "Please Move towards the center of the Car"
- Doors opened, all back to normal. 

04/11/2017
625/626(3625F)
Between [NS28] Marina South Pier to [NS26] Raffles Place
- Wrong Terminus information on both STARiS V2 and VFD
- V2 right side shows "Train ends at NS26 Raffles Place" all the time. But Next station on V2 left side is correct throughout the journey. 
- VFD showed "This train service will end at NS26 Raffles Place" all the time. But next station display on the VFD is correct throughout the journey. 
Reply
09/11/2017
659/660(3659F)
Between [NS16] Ang Mo Kio to [NS28] Marina South Pier
- At Novena, Please Mind the Platform Gap was announced twice. 
- At Dhoby Ghaut, announced played "Change at this station for the Circle Line or North East Line or North East Line...haut, Change at this station for the Circle Line or North East Line........Please Mind the Platform Gap". 
- VFD freezed at "8 Marina South Pier" then "Welcome on board SMRT" and "Please Move towards the center of the Car"
- VFD still show "Next Station NS24 Dhoby Ghaut" and "This train service will end at NS28 Marina South Pier" and "DOORS OPENING>>>>"- VFD showed "Change at this station for the Circle Line or North East Line" and "Mind the Platform Gap" as per normal. - VFD then showed "Next Station NS24 Dhoby Ghaut" and "This train service will end at NS28 Marina South Pier" and "DOORS OPENING>>>>" again. 
When Doors Opened
- STARiS V2 then indicated that train had arrived "NS24/CC1/NE6 Dhoby Ghaut"
- Arriving Raffles Place, announcements played "Cross over to Platform C for train service towards Tanjong Pagar, Jurong East and Tuas Link, Chime Raffles Place.....Cross over to Platform C for train service towards Tanjong Pagar, Jurong East and Tuas Link.. Raffles Place...Please Mind the Platform Gap
- VFD freezed at "ll end at NS28 Marina South" then "Welcome on board SMRT" and "Please Move towards the center of the Car"
- VFD displayed "Platform C - Tanjong Pagar, Jurong East and Joo Koon" as normal. 
- VFD showed  "Next Station NS26 Raffles Place" and "This train service will end at NS28 Marina South Pier" and "<<<<DOORS OPENING" again. 
When Doors Opened
- STARiS V2 then indicated that train had arrived "NS26/EW14 Raffles Place"
Going to Marina Bay
-Announcement played "Change at the Next station for the Circle Line" x2 
- VFD freezed at "or the Circle Line" then "Welcome on board SMRT"
- Then next station text scrolled again. 

09/11/2017
659/660(3660F)
Between [NS28] Marina South Pier to [NS26] Raffles Place
- Going to Marina Bay, V2 showed Next station NS1/EW24 Jurong East
- VFD scrolled "Next station NS1 Jurong East" and "This train service will end at NS1 Jurong East" and "DOORS OPENING>>>>
Arrived Marina Bay
- V2 indicated train arrived NS1/EW24 Jurong East
- VFD showed "NS1 Jurong East" and "Change at this station for the Circle Line" and "NS1 Jurong East" and "Mind the Platform Gap" and "NS1 Jurong East" and ">>>>>DOORS OPEN>>>>>"
- When doors closed all reset to normal. 
- At Raffles Place, announcement Bug.
Reply
10/11/2017
611/612(3612F)
Between [NS28] Marina South Pier to [NS26] Raffles Place
- At Raffles Place, announcement Bug.

10/11/2017
613/614(3614F)
Between [NS24] Dhoby Ghaut to [NS28] Marina South Pier
- Weird announcement bug.
- At City Hall, announcement played Cross over to platform D for train service towards Bugis, Pasir Ris and Changi Airport..Over to Platform D for train service towards Bugis, Pasir Ris and Changi Airport.....Please Mind the Platform Gap. caused the VFD to freeze at "Next station NS25then  "Welcome on board SMRT" and "Please Move towards the center of the Car". 
- At Raffles Place, announcement played Please Mind the Platform Gap x2.
- Going to Marina Bay Announcement played "Change at the next station for the Circle Line" twice
- VFD freezed at "Circle Line" then "Welcome on board SMRT" and "Please Move towards". 
- Then Next station message scrolled again. 
- At Marina Bay, announcement played Please Mind the Platform Gap x2 and caused VFD to freeze at "ap" then  "Welcome on board SMRT" and "Please Move towards the center of the Car"
- Doors opened, all back to normal. 
Reply
11/11/2017
557/558(3558F)
Between [EW2] Tampines to [EW4] Tanah Merah
- At Tampines, STARiS Map off and VFD showed "VER 3.9"
- Going to Simei after doors closed, STARiS Map litted up blinking red at Tampines and green till Tuas Link. VFD showed "Next Station EW2 Tampines" and "This train service will end at EW33 Tuas Link" and "DOORS OPENING>>>>"
- Midway, there was a chime but no announcement was made. 
- After 5 seconds, announcement played Chime Next Station Simei with malay suspicious article announcement. 
- But STARiS Map still blinking red at Tampines and green till Tuas Link. VFD showed "EW2 Tampines" and ">>>>>DOORS OPEN>>>>>"
- When going to Tanah Merah, announcement returned to normal. But STARiS Map Simei and green till Tuas Link "Next Station EW3 Simei" and "This train service will end at EW33 Tuas Link" and "DOORS OPENING>>>>"
-When going to Bedok, STARiS Map and VFD returned to normal. 
Reply
For those who are keen in today’s EWL collision, C151As 547/548 rear-ended 535/536.
Reply
16/11/2017
643/644(3644F)
Between [NS16] Ang Mo Kio to [NS25] City Hall
- Major ATiS error. 
- At Braddell, Novena announcement played Please Mind the Platform Gap. 
- At Dhoby Ghaut, announcement played - At Dhoby Ghaut, announced played "Change at this station for the Circle Line or North East Line or North East Line...Dhoby Ghaut, Change at this station for the Circle Line or North East Line........Please Mind the Platform Gap". 
- VFD freezes at "arina Bay" then "Welcome on board SMRT" and "Please Move towards the center of the Car". 
- VFD still show "Next Station NS24 Dhoby Ghaut" and "This train service will end at NS28 Marina South Pier" and "DOORS OPENING>>>>"- VFD showed "Change at this station for the Circle Line or North East Line" and "Mind the Platform Gap" as per normal. - VFD then showed "Next Station NS24 Dhoby Ghaut" and "This train service will end at NS28 Marina South Pier" and "DOORS OPENING>>>>" again. 
When Doors Opened
- STARiS V2 then indicated that train had arrived "NS24/CC1/NE6 Dhoby Ghaut"
- Doors about to close, VFD freezes at "P" and no DAC announcement is played. 
- Going to City Hall, V2 left side showed Next station NS25/EW13 City Hall. V2 Right side shows Train ends at NS16 Ang Mo Kio.
- VFD showed "Next station NS25 City Hall" and "This train service will end at cle EW31 Tuas Cresent EW32 Tuas West Road EW33 Tuas Link TE1 SPARE TE1 SPARE EW4 Tanah Merah CG" and "DOORS OPENING>>>>"
- After that VFD turned off showed "VER 3.8". 
- Arrived City Hall, announcement Cross over to platform D for train service towards Bugis, Pasir Ris and Changi Airport only. 
- VFD showed "Welcome on board SMRT". 
- Then Please Mind the Platform Gap was announced and VFD freezes at "Please Move towards the" then "Welcome on board SMRT" and "Please Move towards the center of the Car" again. 
- Departs for Raffles Place, all returned to normal. 
Reply
17/11/2017
621/622(3621F)
Between [NS16] Ang Mo Kio to [NS28] Marina South Pier
- Major ATiS error. 
- Going to Bishan, announcement played Next Station Bukit Batok. 
- Midway, Next station Bishan was announced. But STARiS V2 and VFD still indicated Next station Bukit Batok. 
- Arrived Bishan, announcement play "Change at this station for the Circle Line". VFD freezed at "s train service will end at" then "Welcome on board SMRT" and "Please Move towards the center of the Car" again
- Arrived Braddell, announcement play "Please Mind the Platform Gap" x2. 
Arrived Dhoby Ghaut 
- Announcement played "Change at this station for the Circle Line or North East Line or North East Line...Dhoby Ghaut, Change at this station for the Circle Line or North East Line........Please Mind the Platform Gap". 
- VFD freezed at "South Pier" then "Welcome on board SMRT" and "Please Move towards the center of the Car" again
- VFD still show "Next Station NS24 Dhoby Ghaut" and "This train service will end at NS28 Marina South Pier" and "DOORS OPENING>>>>"- VFD showed "Change at this station for the Circle Line or North East Line" and "Mind the Platform Gap" as per normal. - VFD then showed "Next Station NS24 Dhoby Ghaut" and "This train service will end at NS28 Marina South Pier" and "DOORS OPENING>>>>" again. When Doors Opened
- STARiS V2 then indicated that train had arrived "NS24/CC1/NE6 Dhoby Ghaut"
Arrived City Hall 
Announcement played Cross over to platform D for train service towards Bugis, Pasir Ris and Changi Airport..Over to Platform D for train service towards Bugis, Pasir Ris and Changi Airport.....Please Mind the Platform Gap. 
- VFD then showed "Next Station NS25 City Hall" and "This train service will end at NS28 Marina South Pier" and "DOORS OPENING>>>>" again. 
When Doors Opened at City Hall
- STARiS V2 then indicated that train had arrived "NS25/EW13 City Hall"
Arriving Raffles Place announcement bug returned
- VFD freezed at "a South Pier" then "Welcome on board SMRT" and "Please Move towards the center of the Car"
- VFD displayed "Platform C - Tanjong Pagar, Jurong East and Joo Koon" as normal. 
- VFD showed  "Next Station NS26 Raffles Place" and "This train service will end at NS28 Marina South Pier" and "<<<<DOORS OPENING" again. 
When Doors Opened at Raffles Place
- STARiS V2 then indicated that train had arrived "NS26/EW14 Raffles Place"
- Going to Marina Bay Announcement played "Change at the next station for the Circle Line" twice
- VFD freezed at "or the Circle Line" then "Welcome on board SMRT" and "Please Move towards". 
- Then Next station message scrolled again. 
- Door A1 carriage 1622 got Red light on "This side" LED. 

17/11/2017
621/622(3622F)
Between [NS28] Marina South Pier to [NS25] City Hall
- Major ATiS error caused announcement and STARiS V2 and VFD to jump stations between Marina South Pier to Raffles Place. 
- When going to Marina Bay, announcement played "Chime Next station Yio Chu Kang" with "Jika anda ternampak sesorang benda yang mercurigkan. sila merlorpkan kami atau tekan butang kecermasan yang ada di tepi pintu keterapi" announcement. 
- STARiS V2 indicated train going to NS15 Yio Chu Kang. 
- VFD showed "Next Station NS15 Yio Chu Kang" and "This train service will end at NS1 Jurong East" and "DOORS OPENING>>>>"
- Arrived Marina Bay, announcement played Chime Yio Chu Kang....Yio Chu Kang
- STARiS V2 indicated that train arrived Yio Chu Kang
- VFD showed "NS15 Yio Chu Kang" and ">>>>>DOORS OPEN>>>>>"
- Going to Raffles Place, announcement played Chime Next station Khatib. 
- STARiS V2 indicated train going to NS14 Khatib
- VFD showed  "Next Station NS14 Khatib" and "This train service will end at NS1 Jurong East" and "DOORS OPENING>>>>". After 1 minute VFD turned off showing "VER 3.9"
- Then "Chime Next Station" without station name is played. 
- Arrived Raffles Place, TO had to announce Raffles Place manually. 
- When going to City Hall, all returned to normal. 
Reply


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