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Report Train & Station Faults/Vandalism Cases Here! - Printable Version

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Report Train & Station Faults/Vandalism Cases Here! - youyuan - 04 April 2011

After discussion with the management, reporting trains problems was not effective in the previous thread. We have decided that we would be using a new format from today.

If you encounter any faults in trains and stations, such as flat-wheels (that makes a constant drum sound), faulty lights, air-conditioners, route maps etc., please report the faults as follows below within 3 working days. For STARiS faults, kindly inform us the leading driving trailer (DT) number. Information which is incompleted or incorrect will therefore be rejected. An administrator will post a notice that the faults will be investigated. Thank you.
  • Date:
  • Train Car no:
  • Description:
  • Photo (would be preferred):

Please refer to example posted below:

Date: 04/04/2011
Train Car no: 323/324 (3323)
Description: Faulty route map, leading DT 3324
Photo:
[Image: ru0ev9.jpg]


RE: Report Train & Station Faults Here! - TecomaStan - 05 April 2011

(04 April 2011, 11:19 PM)youyuan Wrote:   Show/Hide
Erm, the trainset number sticker in the picture is 3323 but in your descrption you wrote Faulty route map, leading DT 3324. Is there an error?


RE: Report Train & Station Faults Here! - nakanoben - 05 April 2011

(05 April 2011, 02:21 PM)TecomaStan Wrote:   Show/Hide
There is no error. is your understanding. DT meaning Pulling/Driving Trailer is 3324 but the route map is in 3323



RE: Report Train & Station Faults Here! - SBS8217R - 05 April 2011

Date: 1st April 2011
Train car no.: 213-214 (3213)
Description: Faulty Light at the end of the carriage.
Video: http://www.youtube.com/watch?v=ww-6mLJM9qk&feature=related

Date: (Same as above)
Train: C751A 005-006
Description: From Outram Park to Harbourfront has a faulty track.
Video: (Have video but will upload on Friday.)


RE: Report Train & Station Faults Here! - TecomaStan - 05 April 2011

(05 April 2011, 05:05 PM)C151 - 053/054 Wrote:   Show/Hide

Oh I See. Okay. Thanks.


RE: Report Train & Station Faults Here! - Kawasaki C151 - 05 April 2011

Date:26/3/11
Car no : 055/056
Description:Train fault at Tanjong Pagar after it overan Bugis station
Photo: Sorry, no pic.

Administrator Notice:
Can you elaborate? Thanks.



RE: Report Train & Station Faults Here! - SBS5183Z - 05 April 2011

Date: 5th April 2011
Car no.: 3064
Description: Bumpy train movements, seems like derailing very shaky

Administrator Notice:
We have taken note of the problem. Thanks for informing us.



RE: Report Train & Station Faults Here! - cclset22 - 06 April 2011

Date: 6 April 2011
Car No.: 8073
Description: When leaving stations and during the journey, very loud engine whirring.

Plus same day

Time: 18:05
Venue: Whole Circle Line
Description: RATIS all not working(Either display Welcome to Circle Line Thank You or just ads), no next train time. Station staff had to say "The train approaching Platform B ends its service at Paya Lebar". Rare!
Video: (Actually only audio) Will upload by Friday.


RE: Report Train & Station Faults Here! - dan474 - 06 April 2011

Date: 4/04/2011
Set no.: BP107
Description: Violent opening doors (End no. 1, right doors, left door).

*Please note that although video is taken in March, I encountered it yesterday also.


RE: Report Train & Station Faults Here! - Mark4211 - 06 April 2011

Date: 06/04/2011
Train Car no: 023/024 (2023)
Description: Door A1 is violent and wheels sound weird from A2-4 and B2-4